News & Updates
Peter Barron Star Companies Honors AEA Federal Credit Union for Workplace Excellence
August 2019 - AEA Federal Credit Union has received the “Award for Workplace Excellence” from Peter Barron Stark Companies (PBS). The award is based on the results of the PBS 2019 Employee Opinion Survey of AEA employees. The honor is awarded to exceptional organizations committed to a culture of workplace excellence and is limited to those that achieve an overall favorable response exceeding 80.0 percent on their Employee Opinion Survey. AEA Federal Credit Union joins other outstanding organizations who have received this honor.
The award recognizes workplace excellence based solely on actual employee feedback regarding a broad range of customized engagement and workplace factors. The survey process provides employees with an efficient way to provide feedback that is heard at all levels of the organization.
“Organizations who receive this award are focused on creating a culture of workplace excellence and see significant improvement not only in their organizational results but in the number of engaged employees as well,” said Peter Stark, President of Peter Barron Stark Companies. “We are thrilled to recognize the AEA Federal Credit Union leadership team in their dedication to growing an organization that values and appreciates its employee resources.”
Upon receiving the award, Adele Sandberg, President/CEO of AEA Federal Credit Union commented, “It is our goal to create an environment where employees love to come to work and feel valued. Receiving this award validates that we have a strong team comprised of exceptional employees committed to achieving high levels of performance.”
AEA Federal Credit Union Receives Bauer’s Top 5-Star Rating and is Named Best of the Best by MemberXP
April 2019 - BauerFinancial, Inc., the Nation’s Premier Bank and Credit Union Rating Firm based out of Coral Gables, Florida, salutes AEA Federal Credit Union, Yuma, Arizona for its financial excellence. AEA Federal Credit Union earned Bauer’s highest (5-Star) rating for financial strength and stability. This rating indicates that AEA Federal Credit Union excels in areas of capital adequacy, profitability, asset quality and much more.
“The People Helping People ideology that engenders credit unions”, observes Karen Dorway, president of BauerFinancial, “is alive and well. Credit unions base decisions on relationships, not just on numbers. We seem to be coming to a point where human interaction is regaining importance. Technology is an invaluable tool, but only when it enhances the member experience. AEA Federal Credit Union has never lost sight of that.”
AEA was also designated as one of 2019’s “best of the best” credit unions by MemberXP, a credit union member experience measurement platform. The MemberXP Best of the Best designation is awarded to credit unions that consistently provide exceptional levels of member service during a calendar year. This prestigious award is given to fewer than one in five of the high-performing credit unions using MemberXP’s service evaluation platform. A credit union cannot apply for this award. It is independently granted by MemberXP based on specific criteria including member service and ease of use.
“AEA Federal Credit Union’s top scores indicate a real commitment to doing what is right for members,” said Constance Anderson, founder of MemberXP. The MemberXP platform utilizes mystery shops and member surveys to gauge the overall member experience across multiple delivery channels and specific experiences such as getting a loan or opening a new account.
“Receiving the 5 Star Bauer rating and being recognized as Best of the Best by MemberXP is a testament to the efforts of our dedicated board of directors, leadership team and staff,” states Adele Sandberg, AEA’s President/CEO. “The future is bright at AEA and I am honored to be a part of such a great organization and team.”