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AEA Federal Credit Union Receives Bauer’s Top 5-Star Rating and is Named Best of the Best by MemberXP

BauerFinancial, Inc., the Nation’s Premier Bank and Credit Union Rating Firm based out of Coral Gables, Florida, salutes AEA Federal Credit Union, Yuma, Arizona for its financial excellence. AEA Federal Credit Union earned Bauer’s highest (5-Star) rating for financial strength and stability. This rating indicates that AEA Federal Credit Union excels in areas of capital adequacy, profitability, asset quality and much more.

 

“The People Helping People ideology that engenders credit unions”, observes Karen Dorway, president of BauerFinancial, “is alive and well. Credit unions base decisions on relationships, not just on numbers. We seem to be coming to a point where human interaction is regaining importance. Technology is an invaluable tool, but only when it enhances the member experience. AEA Federal Credit Union has never lost sight of that.”

 

AEA was also designated as one of 2019’s “best of the best” credit unions by MemberXP, a credit union member experience measurement platform. The MemberXP Best of the Best designation is awarded to credit unions that consistently provide exceptional levels of member service during a calendar year. This prestigious award is given to fewer than one in five of the high-performing credit unions using MemberXP’s service evaluation platform.  A credit union cannot apply for this award.  It is independently granted by MemberXP based on specific criteria including member service and ease of use.

 

“AEA Federal Credit Union’s top scores indicate a real commitment to doing what is right for members,” said Constance Anderson, founder of MemberXP. The MemberXP platform utilizes mystery shops and member surveys to gauge the overall member experience across multiple delivery channels and specific experiences such as getting a loan or opening a new account.

 

“Receiving the 5 Star Bauer rating and being recognized as Best of the Best by MemberXP is a testament to the efforts of our dedicated board of directors, leadership team and staff,” states Adele Sandberg, AEA’s President/CEO. “The future is bright at AEA and I am honored to be a part of such a great organization and team.”

  

About BAUERFINANCIAL, Inc.: BAUERFINANCIAL, Inc., Coral Gables, Florida, the nation’s leading independent bank and credit union rating and research firm, has been reporting on and analyzing the performance of U.S. banks and credit unions since 1983. No institution can pay for or opt out of a BauerFinancial rating. Star-ratings are all available for free at bauerfinancial.com.

 

About MemberXP: MemberXP provides actionable member research to credit unions via MemberView, its omnichannel voice of member platform and MemberShoppers, its mystery shopping platform. MemberXP serves credit unions across North America ranging in asset sizes of $100 million to over $9 billion. Learn more about MemberXP’s Best of the Best Awards at memberxp.com/best-of-the-best-award/


ATV & RV Loans

Ready for your next fun adventure in the great outdoors? AEA offers low loan rates on new and used recreational vehicles such as ATVs, motorcycles, motor homes, trailers, boats, and personal watercraft. AEA's fast and easy online application will get you out there in no time! For more informationcall or visit a branch today. 


AEA Online Banking and Mobile App

AEA Online Banking and Mobile App give you the freedom to access your accounts while you're on the go. Pay bills without paying for stamps or manage your AEA Visa® credit card, mortgage or loan accounts 24/7 online. Sign up or download the App for your mobile device today!


  


Home Loans for Everyday!

Need more room for a growing family? Time to change neighborhoods? Ready to settle down? AEA home loan experts will take the time to listen and find the right home loan program to fit your situation. Call or visit a branch to meet with an AEA mortgage officer today. Learn More


Auto Loans

Finance your next vehicle confidently with AEA Federal Credit Union! Flexible terms, easy application and convenient online loan payment service are all part of being a member at AEA. Apply online or visit any branch to become a member today! Learn More


 

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