Contact Us

Member Call Center

Hours of Availability: 

Mon Tues Thur Fri: 9am – 5pm

Wed: 10am - 5pm

Phone: (928) 783-8881
Toll-Free: (888) 783-8881
Fax: (928) 783-2660
Tellerphone: (888) 371-8849
Email Us

Branch Locations ATM Locations Shared Branches

Visa^® Credit Card

• Customer Service inside United States: (866) 565-6174 
• Customer Service outside United States: (303) 967-1096 
• Personal Identification Number (PIN): (888) 886-0083
• To Report Fraud: (888) 918-7313

Visa^® Debit Card and ATM Card

• Customer Service and Lost/Stolen Card: (866) 513-4132  
• Card Activation and Personal Identification Number (PIN): (866) 985-2273 
• To Report Fraud: (888) 918-7313  

Branch Closures

AEA Branches are closed for the following holidays:

• Martin Luther King Jr. Day - Monday, January 17
• Presidents Day - Monday, February 21
• Memorial Day - Monday, May 30
• Juneteenth National Independence Day - Monday, June 20
• Independence Day - Monday, July 4
• Labor Day - Monday, September 5
• Columbus Day - Monday, October 10
• Veterans Day - Friday, November 11
• Thanksgiving Day - Thursday, November 24
• Day After Thanksgiving - Friday, November 25
• Christmas Eve, Saturday, December 24 - Closed early 1PM.
• Christmas Day - Sunday, December 25
• New Year’s Eve, Saturday, December 31 – Closed early 1PM
• New Year’s Day – Sunday, January 1