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AEA Federal Credit Union's
VISA® Check Card and ATM Only Card Application
Please read the following Electronic Fund Transfers: Your Rights and Responsibilities. When you are finished reading this information, click on the ACCEPT button at the bottom of the page. You will be taken to the Visa® Check Card and ATM Only Card Application.
ELECTRONIC FUND TRANSFERS
YOUR RIGHTS AND RESPONSIBILITIES
Indicated below are types of Electronic Fund Transfers we are capable of
handling, some of which may not apply to your account. Please read this
disclosure carefully because it tells you your rights and obligations for the
transactions listed. You should keep this notice for future reference.
Electronic Funds Transfers Initiated By Third Parties. You may authorize a third
party to initiate electronic funds transfers between your account and the third
party's account. These transfers to make or receive payment may be one-time
occurrences or may recur as directed by you. These transfers may use the
Automated Clearinghouse (ACH) or other payments network. Your authorization to
the third party to make these transfers can occur in a number of ways. In some
cases, your authorization can occur when the merchant posts a sign informing you
of their policy. In all cases, the transaction will require you to provide the
third party with your account number and bank information. This information can
be found on your check as well as on a deposit or withdrawal slip. Thus, you
should only provide your bank and account information (whether over the phone,
the Internet, or via some other method) to trusted third parties whom you have
authorized to initiate these electronic funds transfers. Examples of these
transfers include, but are not limited to:
Preauthorized credits. You may make arrangements for certain direct deposits to
be accepted into your checking or share savings account(s).
Preauthorized payments. You may make arrangements to pay certain recurring bills
from your checking or share savings account(s).
Electronic check conversion. You may provide your check to a merchant or service
provider who will scan the check for the encoded bank and account information.
The merchant or service provider will then use this information to convert the
transaction into an electronic funds transfer. This may occur at the point of
purchase, or when you provide your check by other means such as by mail or drop
box.
Electronic returned check charge. Some merchants or service providers will
initiate an electronic funds transfer to collect a charge in the event a check
is returned for insufficient funds.
TellerPhone Telephone Transfers - types of transfers and frequency limitations -
You may access your account by telephone 24 hours a day at (928) 329-1315 using
your personal identification number, a touch tone phone, and your member number.
AEAonline Computer Transfers - types of transfers and fequency limitations - You may access your account(s) by computer through the internet by logging onto our website at www.aeafcu.org and using your personal identification number and your member number, to:
- transfer funds from checking to checking
- transfer funds from checking to share savings
- transfer funds from share savings to checking
- transfer funds from share savings to share savings
- transfer funds from checking to money market access account
- transfer funds from share savings to money market access account
- reorder personal checks
- member-to-member transfers: funds may be transferred from one membership account
to another membership account upon written authorization. See member-to-member
transfer authorization form.
You may make no more than six transfers per month within the same member number
from a combination of checking and share savings account.
- make payments from checking to loan accounts with us
- make payments from checking to Visa credit card
- make payments from share savings to loan accounts with us
- make payments from share savings to Visa credit card
get information about:
- the account balance of checking accounts
- the deposits to checking accounts
- the account balance of share savings accounts
- the deposits to share savings accounts
AEAbillpay Computer Transfers - types of transfers and charges - You may access
your account(s) by computer by logging onto our website at www.aeafcu.org and
using your user name and password, to:
- make payments from checking to third parties
- please refer to fee schedule for charges
ATM Transfers - Cirrus, Star, and SCS Networks - types of transfers, dollar
limitations, and charges - You may access your account(s) by ATM using your ATM
card and personal identification number, to:
- make deposits to checking accounts with an ATM or Visa Check Card
- make deposits to share savings accounts with an ATM or Visa Check Card
- get cash withdrawals from share draft accounts with an ATM or Visa Check Card
- you may withdraw no more than $510.00 per day on-line, $210.00 per day off-line
- there is a charge of $1.00 per withdrawal at nonproprietary ATMs (no charge at
nonproprietary bank ATMs in Parker, Arizona)
- get cash withdrawals from share savings accounts with an ATM or Visa Check Card
- you may withdraw no more than $510.00 per day on-line, $210.00 per day off-line
- there is a charge of $1.00 per withdrawal at nonproprietary ATMs (no charge at
nonproprietary bank ATMs in Parker, Arizona)
- get information about:
-
the account balance of your checking accounts
- with an ATM or Visa Check Card
- the account balance of your share savings accounts
- with an ATM or Visa Check Card
Some of these services may not be available at all terminals.
OVERDRAFTS
There are certain times during the day or night when the ATM or Point-of-Sale
Network is considered "off-line." During these times, balance information on
your account is unavailable; however, it is your responsibility to know what the
balance is in your account. If you withdraw funds from an ATM that exceeds your
available balance, the Credit Union will impose a $20.00 Non-Sufficient Funds
fee for each occurrence.
Types of ATM Card Point-of-Sale Transactions - You may access your checking
account(s) to purchase goods (in person), pay for services (in person), and get
cash from a merchant, if the merchant permits, or from a participating financial
institution.
Point-of-Sale Transactions - frequency and dollar limitations - Using your card:
- you may make no more than ten transactions per day
- you may not exceed $110.00 on-line or $210.00 off-line in transactions per day
Types of Visa® Check Card Point-of-Sale Transactions - You may
access your checking account(s) to purchase goods (in person or by phone), pay
for services (in person or by phone), get cash from a merchant, if the merchant
permits, or from a participating financial institution, and do anything that can
be done with a credit card (that a participation merchant will accept with a
credit card).
Point-of-Sale Transactions - frequency and dollar limitations - Using your card:
- There is no limit on the number of Visa Check Card purchases you make per day.
- Purchase amounts are limited to the last posted checking account balance.
- You may purchase up to a maximum of 10 transactions per day, not to exceed
$710.00 (online) and $210.00 (offline) from POS terminals per day, if there are
sufficient funds in your account.
Currency Conversion. When you use your Visa® Check Card at a
merchant that settles in currency other than US dollars, the charge will be
converted into the US dollar amount. The currency conversion rate used to
determine the transaction amount in US dollars is either a wholesale market rate
or the government mandated rate in effect the day before the processing date,
increased by 1%. The conversion rate in effect on the processing date may differ
from the rate in effect on the transaction date or posting date.
Advisory Against Illegal Use. You agree not to use your card(s) for illegal
gambling or other illegal purpose. Display of a payment card logo by, for
example, an online merchant does not necessarily mean that transactions are
lawful in all jurisdictions in which the cardholder may be located.
FEES
- We do not charge for direct deposits to any type of account.
- We do not charge for preauthorized payments from any type of account.
Except as indicated elsewhere, we do not charge for these electronic fund
transfers.
ATM Operator/Network Fees. When you use an ATM not owned by us, you may be
charged a fee by the ATM operator or any network used (and you may be charged a
fee for a balance inquiry even if you do not complete a fund transfer).
DOCUMENTATION
- Terminal transfers. You can get a receipt at the time you make any transfer to
or from your account using one of our automated teller machines or point-of-sale
terminals.
- Preauthorized credits. If you have arranged to have direct deposits made to your
account at least once every 60 days from the same person or company, the person
or company making the deposit will tell you every time they send us the money.
- Preauthorized credits. If you have arranged to have direct deposits made to your
account at least once every 60 days from the same person or company, you can
call us at (928) 783-8881 or (928) 329-1315 to find out whether or not the
deposit has been made.
- Periodic statements.
You will get a monthly account statement from us for
your checking accounts. You will get a quarterly account statement from us
for your share savings accounts, unless electronic transfers occur. Then the
statement will be generated monthly. In any case, you will get a statement at
least quarterly.
PREAUTHORIZED PAYMENTS
Right to stop payment and procedure for doing so. If you have told us in advance
to make regular payments out of your account, you can stop any of these
payments. Here is how:
Call or write us at the telephone number or address
listed in this brochure in time for us to receive your request 3 business days
or more before the payment is scheduled to be made. If you call, we may also
require you to put your request in writing and get it to us within 14 days after
you call.
We will charge you $8.00 for each stop-payment order you give.
- Notice of varying amounts. If these regular payments may vary in amount, the
person you are going to pay will tell you, 10 days before each payment, when it
will be made and how much it will be. (You may choose instead to get this notice
only when the payment would differ by more than a certain amount from the
previous payment, or when the amount would fall outside certain limits that you
set.)
- Liability for failure to stop payment of preauthorized transfer. If you order us
to stop one of these payments 3 business days or more before the transfer is
scheduled, and we do not do so, we will be liable for your losses or damages.
FINANCIAL INSTITUTION'S LIABILITY
Liability for failure to make transfers. If we do not complete a transfer to or
from your account on time or in the correct amount according to our agreement
with you, we will be liable for your losses or damages. However, there are some
exceptions. We will not be liable, for instance:
- If, through no fault of ours, you do not have enough money in your account to
make the transfer.
- If you have an overdraft line and the transfer would go over the credit limit.
- If the automated teller machine where you are making the transfer does not have
enough cash.
- If the terminal or system was not working properly and you knew about the
breakdown when you started the transfer.
- If circumstances beyond our control (such as fire or flood) prevent the
transfer, despite reasonable precautions that we have taken.
- There may be other exceptions stated in our agreement with you.
CONFIDENTIALITY
We will disclose information to third parties about your account or the
transfers you make:
- where it is necessary for completing transfers; or
- in order to verify the existence and condition of your account for a third
party, such as a credit bureau or merchant; or
- in order to comply with government agency or court orders; or <
- as explained in the Privacy Disclosure contained elsewhere in this document.
UNAUTHORIZED TRANSFERS
(a) Consumer liability.
* Generally. Tell us AT ONCE if you believe your card and/or code has been lost
or stolen. Telephoning is the best way of keeping your possible losses down. You
could lose all the money in your account (plus your maximum overdraft line of
credit). If you tell us within 2 business days, you can lose no more than $50 if
someone used your card and/or code without your permission. (If you believe your
card and/or code has been lost or stolen, and you tell us within 2 business days
after you learn of the loss or theft, you can lose no more than $50 if someone
used your card and/or code without your permission.)
If you do NOT tell us within 2 business days after you learn of the loss or
theft of your card and/or code, and we can prove we could have stopped someone
from using your card and/or code without your permission if you had told us, you
could lose as much as $500.
Also, if your statement shows transfers that you did not make, tell us at once.
If you do not tell us within 60 days after the statement was mailed to you, you
may not get back any money you lost after the 60 days if we can prove that we
could have stopped someone from taking the money if you had told us in time.
If a good reason (such as a long trip or a hospital stay) kept you from telling
us, we will extend the time periods.
* Additional Limit on Liability for Visa® Check Card. Unless you
have been grossly negligent or have engaged in fraud, you will not be liable for
any unauthorized transactions using your lost or stolen Visa® Check
Card. This additional limit on liability does not apply to ATM transactions, to
transactions using your Personal Identification Number which are not processed
by VISA®, or to commercial cards.
(b) Contact in event of unauthorized transfer. If you believe your card and/or
code has been lost or stolen or that someone has transferred or may transfer
money from your account without your permission, call or write us at the
telephone number or address listed in this brochure.
ERROR RESOLUTION NOTICE
In Case of Errors or Questions About Your Electronic Transfers, Call or Write us
at the telephone number or address listed in this brochure, as soon as you can,
if you think your statement or receipt is wrong or if you need more information
about a transfer listed on the statement or receipt. We must hear from you no
later than 60 days after we sent the FIRST statement on which the problem or
error appeared.
- Tell us your name and account number (if any).
- Describe the error or the transfer you are unsure about, and explain as clearly
as you can why you believe it is an error or why you need more information.
- Tell us the dollar amount of the suspected error.
If you tell us orally, we may require that you send us your complaint or
question in writing within 10 business days.
We will determine whether an error occurred within 10 business days (5 business
days for Visa® Check Card point-of-sale transactions and 20
business days if the transfer involved a new account) after we hear from you and
will correct any error promptly. If we need more time, however, we may take up
to 45 days (90 days if the transfer involved a new account, a point-of-sale
transaction, or a foreign-initiated transfer) to investigate your complaint or
question. If we decide to do this, we will credit your account within 10
business days (5 business days for Visa® Check Card point-of-sale
transactions and 20 business days if the transfer involved a new account) for
the amount you think is in error, so that you will have the use of the money
during the time it takes us to complete our investigation. If we ask you to put
your complaint or question in writing and we do not receive it within 10
business days, we may not credit your account. Your account is considered a new
account for the first 30 days after the first deposit is made, unless each of
you already has an established account with us before this account is opened.
We will tell you the results within three business days after completing our
investigation. If we decide that there was no error, we will send you a written
explanation.
You may ask for copies of the documents that we used in our investigation.
AEA FEDERAL CREDIT UNION
EFTS DEPARTMENT
P.O. BOX 13000
YUMA, ARIZONA 85366-3000
Business Days: Monday through Friday
Excluding Federal Holidays
Phone: (928) 783-8881
24 Hour Loan Hotline: 1-800-467-1605
TellerPhone Info. Line: (928) 329-1315
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AEA Federal Credit Union
membercare@aeafcu.org
Privacy Policy
AEA FCU has no control of, nor any responsibility for, any information
provided by a linked site or any link contained in a linked site or any changes to such sites.
Copyright © 2002 - 2008 AEA Federal Credit Union
All rights reserved.
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